FAQ

You don''t just get the most advanced products available–you also get solid warranty coverage to protect your investment.

The terms and coverage details of your warranty are specific to the product Brand and models you own. Typically, most products come with a 1-year parts and labor limited warranty. Depending on your model, certain components within the product may have longer standard warranties.

Additionally, we also offer a variety of extended warranty programs to further protect your investment.

To learn the exact details of your warranty, refer to the product documentation such as a user''s manual that came with your product. If your Brand is listed on our website, the documentation is available for download below.

At the time of purchase, you may have also been offered additional warranty coverage.  If you have additional coverage through us, please email or call (808) 847-0851 directly for assistance with the warranty.

To view or print, Warranty Statements Download Adobe Reader

• Mitsubishi''s Limited Warranty Statement

Please Register your Mitsubishi Electric product to provide Mitsubishi with installation information that helps protect your warranty.

• Carrier Warranty

Please Register your Carrier Air Conditioning product to provide us with installation information that helps protect your warranty.  If you have specific questions that need Carrier''s attention, please call Carrier Customer Relations (available 8-5 pm Eastern Standard Time Monday through Friday) 1-800-227-7437.